“I’m happy that I can make my family proud,” Monzer said, when asked how he felt about earning PSTA’s highest honor – 2015 Driver of the Year.
In the 12 years Monzer has been at PSTA, he has received many awards and recognitions. Earlier in his career, he was presented the Driver of the Quarter award and has also received numerous safe driving pins.
However, it was not only his safe driving and perfect attendance record that earned Monzer the recognition this year.
“Faysal has a great way of communicating with the passengers,” said PSTA Director of Transportation Jeff Thompson.
Monzer’s communication skills go far beyond the average bus operator at PSTA. He can speak a variety of languages and is often heard translating directions for customers.
“I have seen him stop and take the time to make sure our customers get an answer to questions they may ask him,” said Thompson. “He is a great ambassador for transit and PSTA.”
Originally from Lebanon, Monzer came to St. Petersburg in 1978 and attended Eckerd College. With all of his children grown, he and his wife enjoy traveling and cooking international food—especially Caribbean and Mediterranean cuisine. His favorite route to drive is the Suncoast Beach Trolley. He loves communicating with Pinellas County’s many tourists and is enjoyed by all of his passengers.
When asked about his job, Monzer says it’s all about having a positive attitude.
“I smile at my passengers and ask them how they are,” said Monzer. “I’m very respectful of my riders and they are very respectful of me.”
Monzer was officially presented the 2015 Driver of the Year award at PSTA’s October Board meeting.