Press Release: PSTA Launches Service Improvement Study

For immediate release: September 26, 2012

Who: Pinellas Suncoast Transit Authority (PSTA)

What: Launches first stages of Bus Transit Plan Study

When: September 2012

Where: Throughout Pinellas County

Why: To ensure that PSTA bus routes are providing optimal service for the transit demands of Pinellas County

How: The first and current phase of the study involves surveys of current riders

As record numbers of riders board PSTA buses this month, they’ll notice something a little different on the buses: Surveyors will be riding along and asking people for their input to help improve the efficiency of the PSTA bus system. The surveys are the first part of an extensive effort that the agency is undertaking to find new ways to improve system-wide efficiency and accommodate the growing number of riders. “Their input is an integral part of this new study, which will include analysis of PSTA’s network of bus routes, fares, and amenities,” says PSTA Spokesperson Bob Lasher. “The study will reach out to our community partners and leaders as well to help us find new ways to improve transit services.”

PSTA ridership is now at all-time record highs and up more than 7% over 2011. Agency officials say that trend is proof that citizens are willing to ride and want more Public Transit. This new planning and community input effort will help PSTA develop responsible, comprehensive plans to improve transit service in Pinellas County.

Bus rider surveys will be taken through the end of the month and officials are reminding riders that it’s important to complete a survey each time they board, so staff can get the most accurate picture of the county’s travel patterns and demands. Agency leaders say that the study should be completed within the next year.

If you’d like to take advantage of PSTA’s safe, convenient, and affordable transportation, visit PSTA.net or call the PSTA InfoLine at (727) 540-1900 to plan your trip. Then, before you head out, be sure to check PSTA’s new Real Time Bus Information site at RidePSTA.net to find out exactly when your next bus will depart.

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Filed under Behind the Scenes, Outreach, Press Releases

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