Press Release: PSTA Continues Setting Ridership Records!

For immediate release: September 7, 2012

PSTA Continues Setting Ridership Records! 

Who: Pinellas Suncoast Transit Authority (PSTA)

What: Provides more rides in August 2012 than any previous August in agency history

When: August 2012

Where: Throughout Pinellas County

Why: Due to increasing demand and use of transit by Pinellas County residents and visitors

Thanks to another record breaking month in August, the Pinellas Suncoast Transit Authority is on track to break its all-time annual ridership record this fiscal year. Last month, the transit agency provided 1,238,666 rides, which is more than any other August in agency history. That’s an impressive 10% jump over August 2011, and the ninth monthly mark set by PSTA within the last 10 months.

“Truly remarkable,” says PSTA CEO Brad Miller. “When Tropical Storm Isaac came around we were worried that the storm would keep many of the Republican National Convention visitors from venturing out. This record ridership shows that visitors and many locals opted for public transportation!” Like all government services, the economic recession has required PSTA to significantly reduce bus service over the past several years. Despite the reductions, ridership is up more than 7% this fiscal year and is poised to top the all-time annual record.  Officials point to several factors that have led to this ridership increase, including:

  • Partnering with private business to launch innovative trolley services in St. Petersburg and Clearwater to provide additional travel options for our record number of tourists.
  • The installation of many new bus shelters, benches, and other passenger amenities.
  • A new, high-tech Real Time bus information system at that allows customers to track bus arrival times from their Smartphones.

“Our employees have worked very hard to bring these real improvements online and the response by Pinellas County residents and visitors is rewarding,” adds Miller. PSTA leaders say they can do even better, which is why the agency recently launched a comprehensive study of its network of bus routes, fares, and amenities. The study will reach out to the community to find even more ways to improve transit services. Record ridership is proof that citizens want more public transit, and this planning and community input effort will help PSTA develop responsible, comprehensive plans that improve transit in Pinellas County. The study should be complete within the next year.

If you’d like to take advantage of PSTA’s safe, convenient, and affordable transportation, visit or call the PSTA InfoLine at (727) 540-1900 to plan your trip. Then, before you head out, be sure to check PSTA’s new Real Time Bus Information site at to find out exactly when your next bus will depart.




Filed under Press Releases

2 responses to “Press Release: PSTA Continues Setting Ridership Records!

  1. John Royse

    How about QUALITY of service like some busdrivers who bypass requested stops or let boarders rush in before aged and disabled can get off bus? These problems are never addressed only boasting about increased ridershp due to rising gas prices. Recent TIMES feature was a more balanced presentation of bus service in Pinellas County.

  2. I’m so sorry that you’ve had troubles with some drivers. We do ask that you call any report any such incident right away so we can investigate and take corrective action. Thanks for riding!

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